Shop Policies
Shop policies
Shipping
Estimated Delivery Date
Processing time + Carrier transit time = Estimated Delivery Date
Customs and import taxes
Returns policies & exchanges
No returns or exchanges
Buyer can contact seller about any issues with an order.
Consumer protection laws in the EU and UK require some sellers to offer a minimum 14-day cancellation policy (or "right of withdrawal") on orders shipping to the EU or UK—unless there's an exception that the buyer is made aware of before they purchase an item. If you set your seller type on Shopify to an incorporated business, you're likely considered a professional seller (known as a trader) in the EU and UK, and must comply with these requirements
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Delivery policy
US & UK Warehouse
· Orders shipped within 2-3 business days.
· Delivery Time: 3-7 business days or 14 business days.
· Tracking number provided for package tracking.
· Lost package insurance included.
· Shipping via USPS. (For US)
· Shipping via Royal Mail. (For UK)
Thailand Warehouse (For Other Countries):
· Orders include:
· Custom products.
· Product No. 1 SKU in quantities of 500 - 1000 or more.
· Products out of stock in US/UK warehouses.
Express Shipping via DHL Express.
· Delivery Time: 3-5 business days.
· Tracking number provided for package tracking.
· Suitable for urgent deliveries within 3-5 business days.